Frequently Asked Questions (FAQ)

Our hidden fence systems can effectively contain cats, though some additional customization is usually required. Since cats can climb trees and other elevated areas that dogs cannot access, we carefully design the layout to keep the boundary wire away from any potential escape routes.

The key factor is your cat's receptiveness to training and their response to the hidden fence system. With proper conditioning, many cats learn to respect the boundaries.

If outdoor containment is not the primary goal, we also offer indoor transmitters that are highly effective for keeping both cats and dogs away from designated indoor areas, such as furniture or rooms.

Our team will work closely with you to determine the optimal solution for your home and pets' needs, whether that involves customizing an outdoor perimeter for your cat or exploring indoor deterrent options. Feel free to contact us to discuss your specific requirements.

As an authorized Pet Stop® dealer, we proudly offer the ultra lightweight EcoLite™ HO and Link™ EcoLite™ receivers weighing just 0.9 ounces - the smallest and lightest in the industry.

Despite their compact 0.9 oz design, these receivers offer a broad range of adjustable settings to provide an appropriately mild stimulus for puppies yet remain powerful enough to contain even the most stubborn, high-prey-drive dogs.

For those seeking a budget-friendly option, our UltraTuff receiver is also incredibly lightweight without sacrificing your pet's comfort or effective containment.

Regardless of the model, our receivers prioritize a discreet, low-profile fit to avoid weighing down or irritating your dog while reliably reinforcing boundaries. We'd be happy to discuss which lightweight receiver best suits your pet's size, temperament and your needs.

While we try to avoid mixing components when possible, here are some key compatibility details:

Our transmitters can be programmed to work with these receivers:

* Invisible Fence® Brand 700 series

* DogWatch®

* DogGuard®

* PetSafe®

Our EcoLite™ and Link™ EcoLite™ receivers are compatible with:

* Invisible Fence® Brand 700 & 800 systems

* Boundary Plus® transmitters (configured to operate like 800 series)

* PetSafe® transmitters

The Link™ EcoLite™ model's Bluetooth connectivity allows adjustments via smartphone app regardless of the transmitter brand.

For Perimeter® systems, any equipment requiring replacement must be the exact same model. For very old systems no longer available, we can often provide cost-effective new equipment solutions from our product lineup.

We also supply Invisible Fence® brand-compatible batteries designed by former engineers from that company.

Our team is highly knowledgeable about the latest pet fencing products and trends across brands. We'll work diligently to ensure your system operates optimally, regardless of brand, with the goal of delivering complete customer satisfaction.

Feel free to inquire about any other cross-compatibility questions! We're committed to providing effective solutions tailored to your needs.

At our company, we strive to provide seamless and transparent service throughout the entire process. Our online "Get a Quote" system allows us to offer accurate and firm pricing based on the details you provide.

For those concerned about unique property features, we offer an optional 20-30 minute onsite visit prior to installation. However, many customers find this unnecessary as our technician conducts a thorough walkthrough and discussion on the scheduled installation day.

Rest assured, if our technician determines that we cannot accommodate your pet containment needs, you are under no obligation to proceed. We have transitioned away from in-person sales visits to prioritize efficiency, competitive pricing, and superior customer service.

The shift towards digital commerce has influenced this change, allowing us to provide an industry-leading online experience. Customer feedback also indicates a preference for addressing questions via phone, text, email, or video rather than in-person meetings.

We honor our online quote prices, and if any errors are made on our part, we do not expect you to pay extra. Our average turnaround time from initial contact to installation is only 4-6 business days (may be longer during the spring peak season).

Customers choose us for our integrity, transparent pricing, and exceptional service. We look forward to the opportunity to demonstrate the value we offer and earn your business.

With Pet Stop® Brand systems, absolutely. At Andi's Pet Perimeters, we stand behind our proven Pet Stop® Brand pet containment systems with a 100% containment guarantee to give you complete peace of mind.

After one of our highly qualified technicians installs your system, they will personally guide you through the initial GentleSteps™ training session. Following this comprehensive walkthrough, we leave the rest of the leashed training process up to you.

Most customers feel very comfortable taking over the training independently after our tech's instructions. However, if any unexpected issues arise, we provide unlimited complimentary onsite follow-up visits upon request. The vast majority of our clients have no problems and their pets are successfully contained within 1-2 weeks of training.

Our goal is to deliver the highest quality customer experience. The containment guarantee ensures we work closely with you through the training period to achieve effective long-term boundaries for your pet's safety.

Let us know if you have any other questions! We're committed to making this a seamless process from installation to training and beyond.

We guarantee our Pet Stop® brand systems will effectively contain your dog under the following conditions:

1. The system is installed by our professionals.

2. It is operated and maintained according to our instructions.

3. You promptly notify us of any issues so we can diagnose and resolve them quickly.

4. The appropriate receiver is selected for your dog's temperament.

The guarantee covers our time and onsite assistance to find the proper setting combination to ensure containment. However, it does not cover the cost of upgrading to a stronger receiver if that is deemed the best solution.

Since you control the system settings, there may be situations where you need to provide key details to help us identify and address any escape issues.

If your dog requires a stronger correction level than the UltraTuff receiver can provide, we offer an upgrade option to the more powerful EcoLite™ HO or Link™ EcoLite™ receiver, known to contain even the most stubborn dogs. You'll receive full trade-in credit for your existing UltraTuff, regardless of age, and only pay the difference in cost plus a Diagnostic Charging Base.

We guarantee either EcoLite™ receiver, with the right settings and training method, will stop your dog's escape attempts or you'll receive a full refund.

Our only requirement is that you stay in communication with us about any problems and allow us to help resolve the issues.

This comprehensive containment guarantee applies across all Pet Stop® systems, ensuring a solution for every situation.

For both concrete and asphalt driveways, we use a concrete saw to clean out an existing expansion joint. The boundary wire is then inserted into this joint, and we cover it with the material when finished and seal if necessary.

For asphalt driveways if there is no expansion joint to use, we will cut a straight line and insert the wire there.

Pre-installing conduit beneath new asphalt is not recommended, as cracking often occurs over conduit within a few years. Our straight saw cut provides a much cleaner look that becomes less apparent over time with regular driveway sealcoating.

Also, where our wire comes out from the garage through siding we use conduit as an exit point to protect the wire.

Rest assured, we take care to install the boundary wire across your driveway in the most professional and inconspicuous manner possible. Let us know if you have any other concerns regarding this process.

We offer interest-free in-house financing for new installations. This is normally structured as a 1/3 down payment with the remaining balance split over the following 8 months.

Please contact us if you need financing and we will work with you based on your situation.

In 2001, our highly respected friend and industry-renowned dog trainer Rich Weinssen, owner of Hidden Fence of New Jersey, revolutionized the pet containment industry by pioneering the innovative GentleSteps™ training approach.

Weinssen publicly introduced GentleSteps™ at the March 2002 International Association of Canine Professionals (IACP) annual conference. This humane, gradual training technique quickly gained widespread acclaim for its effectiveness and kindness.

Today, GentleSteps™ is the exclusively recommended training protocol specified by Pet Stop®, the premium pet containment system we proudly install and service.

By following the gentle, step-by-step GentleSteps™ process, your dog acclimates to the new boundaries through positive reinforcement over a 1-2 week period under your guidance. This method prioritizes your pet's wellbeing while efficiently establishing a clear understanding of the containment field.

Let us know if you need any other details on this revolutionary training approach! We're committed to upholding the highest standards of pet care and humane training principles.

If you reside in an attached twin home or townhome, it's probable that your development is governed by a homeowners association (HOA) with by-laws that outline leash regulations. Typically, these regulations prohibit the installation of any type of fencing, including hidden fencing. Additionally, contracted lawn mowing and aeration services may further impact the approval process.

If you live in a single-family home that is part of an HOA, your association may have rules and regulations that need to followed.

Before considering Andi's Pet Perimeters as an option, we strongly advise obtaining permission from your HOA, preferably in writing. We also recommend discussing with your neighbors on where the fence line will be installed. This ensures compliance with community guidelines and prevents any potential conflicts.

Yes, we provide special indoor transmitters that can work alongside our outdoor pet containment systems. These transmitters create "hot spots" or exclusion zones within your home where your dog's or cat's outdoor receiver collar will activate, preventing them from accessing certain indoor areas as desired.

We offer two indoor transmitter models:

1. Battery-Powered - Uses a pulsed signal to regulate battery life.

2. Corded - Plugs into an outlet and produces a continuous, adjustable signal like the outdoor transmitters.

Both models can also create a portable boundary when used with a wire loop.

For optimal reliability, we recommend the corded indoor transmitter option.

If you're interested in adding indoor containment capabilities to your system, simply let us know and we will add it to your quote. We'll include the indoor transmitter(s) in your installation proposal to provide a comprehensive solution for managing your pet's access both indoors and out.

Let us know if you need any other details! We're happy to discuss the best configurations to accommodate your unique pet containment needs throughout your home and property.

Not sure which layout design will work best initially? No problem! We understand you may want to adjust the layout after using the system for a month or so, just like trying on new shoes before deciding to keep them.

That's why we offer one free layout change within the first 3 months - converting a non-zoned layout to a zoned layout, or vice versa. Please note this does not include blocking off garden areas, major customizations, or alterations beyond a simple zoning change.

If any neighbor disputes claim the wire was installed on their property, we will relocate it at no cost. However, we highly recommend discussing property lines with your neighbors prior to installation to prevent potential conflicts. Most can identify boundaries without an official survey.

If unsure about your property lines, we advise installing the wire well within your estimated boundary to be safe, as we cannot determine these lines for you. County GIS mapping resources can provide accurate aerial imagery to verify boundaries.

Our goal is to ensure you're completely satisfied with the final layout design for effective pet containment. Don't hesitate to take advantage of the free adjustment if needed in those first few months.

We provide a full one-year money-back guarantee to ensure you have a risk-free opportunity to test our hidden fence system with your dog(s). This allows you to confirm it is the best containment solution for your needs.

To be eligible for a refund, we simply require that you remain in communication with us and notify us promptly of any containment issues that arise. This gives us the chance to resolve the problem effectively.

If we do not hear from you about containment problems during the year, and you choose not to allow us to help, our refund policy covers a prorated amount for the used equipment only. A representative will come to recover the equipment and disable the wiring.

Please note that any long distance job fees charged are non-refundable, as the equipment portion is the only refundable cost.

We stand behind our products and services, and this one-year guarantee demonstrates our commitment to your complete satisfaction.

Permits are not typically required for the installation of a hidden fence. However, in certain municipalities, a "Right of Way" permit may be necessary for any digging activities near the street.

If your installation necessitates a right of way permit, we will include it as a separate item on your proposal for transparency and clarity.

Pet Stop® Brand and Andi's Pet Perimeters operate independently and are not affiliated with Invisible Fence® Brand.

Our systems offer unmatched patented features and expert training methods that set us apart. Exclusive to Pet Stop® Brand and their dealers are innovative products and services like GentleSteps™ training, the Link™ EcoLite™ Rechargeable Receiver, Bluetooth connectivity, and the Diagnostic Testing Feature.

Our customizable systems boast an impressive 99.6% successful containment rating, the highest in the industry. Established in 1992, Pet Stop® Brand is led by a team of industry pioneers with unparalleled experience and a genuine passion for pets.

Fun fact: John Purtell, President Ameritus of Perimeter Technologies® and Pet Stop® Brand, was the original owner of Invisible Fence® Brand and coined the term "Invisible Fence®." He purchased a patent in 1976 and later transformed the technology into Invisible Fence® until he sold his interest in 1993.

After his non-compete agreement expired, Purtell re-entered the pet containment industry, eventually joining forces with Bob Slattery to establish Pet Stop®. Today, Invisible Fence® Brand is owned by a Private Equity Firm, specializing in Chinese manufacturing, acquired in 2020.

At Andi's Pet Perimeters, we confidently offer the most competitive pricing without sacrificing quality or customer service. We utilize top brand electronics, premium wiring and connectors, yet our published prices undercut even the non-published rates of our best-known competitors for comparable systems, features and guarantees.

If you receive a lower written quote from a competitor for their premium installed system with advanced features, we will beat that price with our Pet Stop® Link™ EcoLite™ system and provide additional value-added features they don't offer.

For basic system installations with similar features and guarantees, we'll beat any competitor's price by $50 when installing our Pet Stop® UltraTuff system.

To ensure an accurate side-by-side comparison, we simply ask that you provide the details or a copy of their quote.

As an independent, local, family-owned business working directly for our customers rather than shareholders, we can offer superior pricing flexibility. Our competitive rates, combined with exceptional products and service, allow us to earn customers' trust and referrals.

Let us know if you have any other pricing questions! We're committed to complete pricing transparency and delivering the best overall value for your investment.

We've streamlined the process of obtaining a personalized proposal to make it as convenient as possible for you. Simply click the "Get a Quote" button at the top of your screen to complete our online form. This is the quickest and most efficient way to receive a price quote tailored to your needs.

If you prefer discussing your requirements with us over the phone before providing specific information, feel free to call or text our main number. Upon submitting your basic contact details, we'll promptly reach out to you.

Rest assured, your information is treated with the utmost confidentiality and will only be viewed by Hidden Fence of Minnesota.

Once your proposal is prepared, it will be delivered to you via email and text message, complete with a URL for easy viewing.

If you're comparing quotes from different companies, we respect your preferences and will communicate with you according to your instructions. We kindly request confirmation of receipt of our proposal, and we'll continue to follow up until we hear back from you.

We invite you to explore our reviews to hear what our recent customers have to say about their experiences with us.

If you prefer a phone conversation, please let us know, and we'll be happy to accommodate your request.

If you are ready to move forward after reviewing your proposal, simply click the "Approve" button at the bottom of your quote. This will automatically notify us of your decision, and you will receive a copy of the approved proposal along with scheduling information via email.

If you prefer to discuss scheduling over the phone, feel free to reply to the emailed proposal or text message, and we will promptly reach out to coordinate a convenient time.

No payment is required until the day of installation when our team arrives to complete the work to your satisfaction. We do ask that you have a payment method ready for that time.

Rest assured, the approval and scheduling process is straightforward. We aim to make this a seamless experience while providing you with flexibility to finalize details according to your preferences.

All of our installation packages include our sprinkler guarantee. If we accidentally damage any sprinkler heads, water lines, or control wires from professional-grade irrigation systems like Rain Bird®, Toro, or Hunter Industries during the installation process, please have your irrigation company do the repair, and we will either pay them directly or reimburse you for their repair.

This coverage ensures any unintentional sprinkler system damage caused by our work will be resolved in a timely manner at no additional cost to you. We simply ask that you notify us as soon as any issue is discovered.

To help prevent damage, we ask that you mark all sprinkler head locations prior to our arrival.

Our goal is to provide a hassle-free installation experience. This protection gives you added peace of mind, safeguarding your irrigation investment while allowing us to uphold the highest standards of workmanship and customer service.